REPAIRS AND TAX

REPAIRS

AT LORRAINE SCHWARTZ QUALITY AND CRAFTSMANSHIP IS OF OUR UTMOST CONCERN. IF YOU SHOULD EXPERIENCE THE NEED FOR REPAIR ON ANY PIECE OF JEWELRY PLEASE CONTACT INFO@LORRAINESCHWARTZ.COM PLEASE INCLUDE YOUR NAME, ADDRESS, INVOICE NUMBER AND REPAIR ISSUE. YOU WILL BE PROVIDED A REPAIR AUTHORIZATION NUMBER WHICH MUST BE CLEARLY LABELED ON THE PACKAGE.

LORRAINE SCHWARTZ WILL REPAIR AT NO CHARGE ANY BREAKAGE CAUSED BY MANUFACTURER DEFECT WITHIN 120 DAYS OF RECEIPT OF PURCHASE. REPAIRS NEEDED AFTER 120 DAYS OR DEEMED TO BE CAUSED BY MISUSE WILL INCUR A REPAIR CHARGE AT THE CUSTOMER’S EXPENSE. REPAIRS WILL BE ASSESSED ON AN INDIVIDUAL BASIS AND COMMUNICATED PRIOR TO THE REPAIR PROCESS BEGINNING.

WE WILL ONLY ACCEPTS REPAIRS FOR ITEMS PURCHASED ON LORRAINESCHWARTZ.COM REPAIRS FOR ITEMS PURCHASED AT ONE OF OUR RETAILERS MUST BE RETURNED THROUGH THE ORIGINAL POINT OF PURCHASE AND CANNOT BE ACCEPTED AT THE SHOWROOM.

SALES TAX

SALES TAX IS APPLICABLE ON ALL ORDERS SHIPPED WITHIN NEW YORK AT THE CURRENT LOCAL RATE. ORDERS SHIPPED OUTSIDE OF NEW YORK STATE ARE NOT LIABLE FOR SALES TAX.  FOR ALL INTERNATIONAL SALES, LOCAL DUTIES AND FEES WILL APPLY WHENEVER APPLICABLE AT THE MOST CURRENT RATES.